Privacy Policy

1. Introduction

Welcome to Fitmate AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using Fitmate AI, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, and password when you create an account.
• Profile Information: Age, gender, height, weight, fitness goals, and other information you provide to personalize your experience.
• Health and Fitness Data: Information about your physical condition, activity levels, dietary preferences, and fitness progress.
• Payment Information: Credit card details, billing address, and other payment-related information when you purchase premium services.
• Communications: Information you provide when contacting our support team or participating in surveys.

2.2 Automatically Collected Information

When you use our website or services, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Information about how you interact with our services, such as pages visited, features used, and time spent on the platform.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and collect information about your browsing activities.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Improve Services: To deliver personalized workout and meal plans, track your progress, and enhance our services.
• Account Management: To create and manage your account, authenticate your identity, and process transactions.
• Communication: To respond to your inquiries, send important notices, and provide customer support.
• Marketing: To send promotional materials, newsletters, and information about new features or services (you can opt out of marketing communications at any time).
• Analytics: To analyze usage patterns, conduct research, and improve the functionality and user experience of our platform.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We may share your information with the following categories of third parties:

• Service Providers: Third-party vendors who help us operate our business, such as cloud storage providers, payment processors, and analytics services.
• Business Partners: Fitness professionals, nutritionists, or other partners who collaborate with us to provide services.
• Legal Authorities: Law enforcement agencies, courts, or regulatory bodies when required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and Correction: You can access and update your personal information through your account settings or by contacting us.
• Deletion: You can request the deletion of your account and personal information.
• Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection and Restriction: You can object to or request restriction of the processing of your personal information under certain circumstances.
• Withdrawal of Consent: You can withdraw your consent at any time for processing activities based on consent.

To exercise these rights, please contact us at privacy@fitmateai.com. We will respond to your request within the timeframe required by applicable law.

7. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete the information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, where privacy laws may be different. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acknowledgment of the modified policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: mail@fitmateai.com
Address: 123 Fitness Street, Wellness City, 400001, India
Phone: +91 95494 38360